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Published · YUM PUM Food Blog

Custom requests can make an order much better when they are clear, realistic, and communicated before preparation begins. Common requests include less spice, sauces on the side, no onions, extra cheese, or a preference for a particular drink.
Restaurants can usually help with many requests, but customers should understand that some dishes are prepared in ways that limit major changes.
Use simple language and put the request next to the exact item it applies to. Avoid vague messages such as make it nice or make it special, because the kitchen needs specific instructions.
For allergies or serious dietary restrictions, communicate directly with the restaurant rather than relying only on a short order note.
Some core recipes, pre-prepared components, or cooking methods cannot be changed fully without affecting the dish. A good restaurant should communicate honestly when a request is not practical.
Clear expectations on both sides help ensure the final meal is as close as possible to what the customer wants.
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